General terms and conditions

  • Our apartments are non-smoking apartments.
  • Pets are not allowed.
  • <lil>Persons who are not registered for the apartment may not be accommodated in the apartment without our consent.</lil>

Rights and obligations from the guest accommodation contract of German Hotel- und Restaurant Association (DEHOGA)

Please note your rights and obligations while ordering a holiday apartment:

In business, as almost everything, the room reservation goes not without legal regulation. A room reservation made by a guest and accepted by an accommodation company creates a contractual relationship between two parties, a guest accommodation contract. Like all contracts, the guest accommodation contract can only be resolved with the consent of both parties.

In particular, the following rights and obligations arise:

  1. The guest accommodation contract is concluded as soon as the apartment has been confirmed in writing or by verbal commitment.
  2. The conclusion of the guest accommodation contract obliges the contracting parties to fulfill the contract, indifferent to the duration of the contract.
  3. The host (hotelier) is obliged to pay damages to the guest in case of non-provision of the apartment.
  4. The guest is obligated to pay the contractual or customary price in case of non-use of the contractual services, minus the expenses saved by the guest (20%). This also applies to apartments.
  5. The hotel is bound to act in good faith and to let unused rooms otherwise, if possible, in order to avoid losses.
  6. Until the accommodation is reallocated, the guest shall be liable for the costs under section 4 for the period time of the contract.

To avoid inconvenience, we recommend you taking out travel cancellation insurance!